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CIGI-Ipsos Global Survey on Internet Security and Trust

CIGI-Ipsos Global Survey on Internet Security and Trust

The CIGI-Ipsos Global Survey on Internet Security and Trust, undertaken by the Centre for International Governance Innovation (CIGI) and conducted by global research company Ipsos, reached 23,376 Internet users in 24 countries, and was carried out between October 7, 2014 and November 12, 2014.

The countries included: Australia, Brazil, Canada, China, Egypt, France, Germany, Great Britain, Hong Kong, India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, South Africa, South Korea, Sweden, Tunisia, Turkey and the United States.

The survey found that:

  • 83% of users believe that affordable access to the Internet should be a basic human right;
  • two thirds (64%) of users are more concerned today about online privacy than they were compared to one year ago; and,
  • when given a choice of various governance sources to effectively run the world-wide Internet, a majority (57%) chose the multi-stakeholder option—a “combined body of technology companies, engineers, non-governmental organizations and institutions that represent the interests and will of ordinary citizens, and governments.”

The global Survey was developed to help support the work of the Global Commission on Internet Governance (GCIG). The GCIC, an initiative by CIGI and Chatham House, was established to articulate and advance a strategic vision for the future of Internet governance.

Survey Findings

Global survey in 24 countries involving over 23,376 Internet users

Internet Access

Privacy and Security

Trust and Governance

Background image by The Opte Project / CC-BY-2.5
83% of users believe affordable access to the Internet should be a basic human right
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statement?
Affordable access to the Internet should be a basic human right

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
91% of users say the Internet is important for their future in terms of accessing important information and scientific knowledge
Chart of Country Results Chart of Region Results

How important is the Internet to your future when it comes to each of the following?
Accessing important information and scientific knowledge

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
87% of users say the Internet is important for their future in terms of personal enjoyment and recreation
Chart of Country Results Chart of Region Results

How important is the Internet to your future when it comes to each of the following?
Personal enjoyment and recreation

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
85% of users say the Internet is important for their future in terms of social communication
Chart of Country Results Chart of Region Results

How important is the Internet to your future when it comes to each of the following?
Social communication

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
83% of users say the Internet is important for their future in terms of free speech and political expression
Chart of Country Results Chart of Region Results

How important is the Internet to your future when it comes to each of the following?
Free speech and political expression

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
81% of users say the Internet is important for their future in terms of their economic future and livelihood
Chart of Country Results Chart of Region Results

How important is the Internet to your future when it comes to each of the following?
My own economic future and livelihood

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
64% of users have some degree of concern about their online privacy compared to one year ago
Chart of Country Results Chart of Region Results

How concerned are you about your online privacy compared to one year ago?

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
48% of users say their government does a very good job of making sure the Internet is safe and secure
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
My government does a very good job of making sure the Internet in my country is safe and secure

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
36% of users believe private information on the Internet is very secure
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
Private information on the Internet is very secure

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
41% of users believe the chance of their personal information being compromised is so small that it's not worth worrying about
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
The chance that I would ever have my personal information compromised on the Internet is so small that it’s really not worth worrying about

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
37% of users share personal information with private companies online all the time and say "it’s no big deal"
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
I share personal information with private companies online all the time. It’s no big deal

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
78% of users are concerned about a criminal hacking into their personal bank accounts
Chart of Country Results Chart of Region Results

How concerned are you about the following?
A criminal hacking into my personal bank accounts

Base: All Answering. Total (n=22,671)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
77% of users are concerned about someone hacking into their online accounts and stealing personal information
Chart of Country Results Chart of Region Results

How concerned are you about the following?
Someone hacking into my online accounts and stealing my personal information like photos and private messages

Base: All Answering. Total (n=22,671)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
74% of users are concerned about companies monitoring online activities and then selling that information for commercial purposes
Chart of Country Results Chart of Region Results

How concerned are you about the following?
A private company monitoring my online activities (such as my internet surfing habits) and then selling that information for commercial purposes without my explicit consent

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
72% of users are concerned about institutions in their country being cyber-attacked by a foreign government or terrorist organization
Chart of Country Results Chart of Region Results

How concerned are you about the following?
Important institutions in my country being cyber-attacked by a foreign government or terrorist organization

Base: All Answering. Total (n=23,275)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
64% of users are concerned about governments censoring the Internet
Chart of Country Results Chart of Region Results

How concerned are you about the following?
Governments censoring the Internet

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
62% of users are concerned about government agencies from other countries secretly monitoring their online activities
Chart of Country Results Chart of Region Results

How concerned are you about the following?
Government agencies FROM OTHER COUNTRIES secretly monitoring my online activities

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
61% of users are concerned about police or other government agencies from their own country secretly monitoring their online activities
Chart of Country Results Chart of Region Results

How concerned are you about the following?
The police or other government agencies FROM MY COUNTRY secretly monitoring my online activities

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
43% of users believe governments other than their own will restrict access to the Internet
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
GOVERNMENTS OTHER THAN MY OWN will restrict access to the Internet

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
34% of users believe their government will restrict access to the Internet
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
MY GOVERNMENT will restrict access to the Internet

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
60% of users have heard about Edward Snowden
Chart of Country Results Chart of Region Results

Have you heard anything about Edward Snowden, a US government contractor who leaked documents to the media showing that the US and other national governments have been secretly tapping into personal online accounts to collect information about people around the world?

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
Of those aware of Edward Snowden, 39% have taken steps to protect their online privacy and security as a result of his revelations
Chart of Country Results Chart of Region Results

Have you taken steps to protect your online privacy and security as a result of what Edward Snowden revealed?

Base: Heard of Edward Snowden. Total (n=14,411)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
Compared to one year ago, 43% of users now avoid certain websites and applications and 39% now change their passwords regularly
Chart of Country Results Chart of Region Results

How have you changed anything about how you behave online compared to one year ago?

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
73% of users want their online data and personal information to be physically stored on a secure server
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
I want my online data and personal information to be physically stored on a secure server

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
72% of users want their online data and personal information to be physically stored on a secure server in their own country
Chart of Country Results Chart of Region Results

How much do you agree or disagree with the following statements?
I want my online data and personal information to be physically stored on a secure server IN MY OWN COUNTRY

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
57% of users would trust a combined body of technology companies, engineers, non-governmental organizations and institutions that represent the interests and will of ordinary citizens, and governments to play an important role in running the Internet
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
A combined body of technology companies, engineers, non-governmental organizations and institutions that represent the interests and will of ordinary citizens, and governments

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
54% would trust an international body of engineers and technical experts
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
An international body of engineers and technical experts

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
50% of users would trust the United Nations to play an important role in running the Internet
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
The United Nations

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
49% of users would trust International technology companies to play an important role in running the Internet
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
International technology companies

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
47% of users would trust their own government to play an important role in running the Internet
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
My government

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
36% of users would trust the United States to play an important role in running the Internet
Chart of Country Results Chart of Region Results

How much do you trust each of the following to play an important role in running the Internet?
The United States

Base: All Respondents. Total (n=23,376)
Source: CIGI-Ipsos Global Survey on Internet Security and Trust
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