CIGI Ipsos Global Survey
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The 2017 CIGI-Ipsos Global Survey on Internet Security and Trust, undertaken by the Centre for International Governance Innovation (CIGI) and conducted by global research company Ipsos, reached 24,225 Internet users in 24 countries, and was carried out between December 23, 2016, and March 21, 2017.

The countries included: Australia, Brazil, Canada, China, Egypt, France, Germany, Hong Kong (China), India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, Republic of Korea, South Africa, Sweden, Tunisia, Turkey, United Kingdom and the United States.

The global Survey was developed to help support the work of the Global Commission on Internet Governance (GCIG). The GCIC, an initiative by CIGI and Chatham House, was established to articulate and advance a strategic vision for the future of Internet governance.

The global Survey includes sections on: E-commerce, Trust, Privacy, Ransomware and much more.

2017 Survey Results

Survey Highlights

A majority of global citizens believe that ride sharing services should be regulated similarly to taxis. Only in Germany, Poland and Japan does a majority not agree.

A majority of global citizens believe that ride sharing services should be regulated similarly to taxis. Only in Germany, Poland and Japan does a majority not agree.

Two in ten global citizens are very likely to use a ride-sharing program, such as Uber, Lyft or Didi, in place of a normal taxicab

Two in ten global citizens are very likely to use a ride-sharing program, such as Uber, Lyft or Didi, in place of a normal taxicab

Those in BIC and LATAM are most likely to use a ride-sharing program in the next year.

Those in BIC and LATAM are most likely to use a ride-sharing program in the next year.

Those in BIC are the most likely to say they’ll sign up to be a driver for a ride-sharing service.

Those in BIC are the most likely to say they’ll sign up to be a driver for a ride-sharing service.

One in ten say they’re very likely to become a driver for a ride-sharing service, led by those in India and Egypt.

One in ten say they’re very likely to become a driver for a ride-sharing service, led by those in India and Egypt.

Among those who never shop online, the key reason they do not is a lack of trust.

Lack of trust is a primary reason for those who don't shop online

Among those worried about their privacy, the top sources of concern were cybercriminals (82%), Internet companies (74%) and governments (65%).

Among those worried about their privacy, the top sources of concern were cybercriminals (82%), Internet companies (74%) and governments (65%).

Propensity to use online payment systems on mobile phones varies greatly by country, with most G-8 countries near the bottom of the list, and emerging economies near the top.

Propensity to use online payment systems on mobile phones varies greatly by country, with most G-8 countries near the bottom of the list, and emerging economies near the top.

Fifty-five percent of global respondents indicated that they prefer purchasing online goods and services made in their own country.

Fifty-five percent of global respondents indicated that they prefer purchasing online goods and services made in their own country.

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