You may return your order for a full product refund within 30 days of delivery of your shipment. To be eligible for a full product refund, books must be returned unmarked and in resaleable condition. To receive full product credit, you must include the invoice showing the title, quantity, invoice number and list price.

No credit will be given for books retuned in unsaleable condition. Returns should be sent prepaid, well packed and marked “Returns.”

Shipping will only be reimbursed if the return is a result of our error or the book was received in damaged condition.

Note that we cannot accept the return of items returned more than 30 days past delivery.

Returns should be sent to:

Book Returns
The Centre for International Governance Innovation
67 Erb Street West
Waterloo, ON Canada
N2L 6C2

For Booksellers (bulk and discount sales)

Booksellers may return books from 90 days to 12 months after the invoice date. To receive credit, you must include a copy of the original invoice, including title, quantity ordered, list price and discount. No credit will be given for books returned in unsaleable condition or received 12 months after the date of the original invoice.

Shipping costs for the original order or the return of the books will not be credited. Returns should be sent to:

Book Returns
The Centre for International Governance Innovation
67 Erb Street West
Waterloo, ON Canada
N2L 6C2