Bianca Wylie and Matt Malone discuss the problematic ArriveCAN app — into which all travellers, with few exceptions, must submit their health and travel information before they can enter Canada. Presenting enduring challenges to those without access to or comfort with the required technologies, and against the advice of the federal, provincial and territorial privacy commissioners, the once-voluntary and glitch-prone alternative to COVID-19 contact tracing is now mandatory — its use enforced through steep penalties that have steadily climbed to $5,000. As Wylie and Malone lay out, the right thing to do now is shift the app to voluntary use — or retire it for good.
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