Updated and with an afterword.
Look Who’s Watching: Surveillance, Treachery and Trust Online confirms in vivid detail that the trust placed by users in the Internet is increasingly misplaced. Edward Snowden’s revelations that the United States National Security Agency and other government agencies are spying on Internet users, the proliferation of cybercrime, the growing commodification of user data and regulatory changes — which threaten to fragment the system — are all rapidly eroding the confidence users have in the Internet ecosystem. Based on a combination of illustrative anecdotal evidence and analysis of new data, Look Who’s Watching clearly demonstrates why trust matters, how it is being eroded and how, with care and deliberate policy action, the essential glue of the Internet can be restored.
Listen to our audio podcast featuring an engaging discussion with author Fen Osler Hampson about online surveillance and trust in light of Edward Snowden’s revelations and high-profile hacks on Ashley Madison and many others. Former CBC Radio host Mary Ambrose talks with CIGI’s Fen Osler Hampson about Look Who's Watching.