Susan Etlinger is a senior fellow at CIGI and an expert on artificial intelligence and big data. She is also an industry analyst at Altimeter Group, a division of Prophet Brand Strategy.
Susan is a globally recognized expert in digital strategy and the author of a series of reports and frameworks on topics including artificial intelligence, data, analytics and digital ethics. She is a frequent keynote speaker at academic and industry conferences around the world. Her TED talk, “What Do We Do with All This Big Data?” has been translated into 25 languages and viewed more than 1.3 million times. Susan’s research is regularly cited in university curricula, and she has been quoted in numerous media outlets, including The Wall Street Journal, Fast Company, The New York Times and NPR.
Susan works with global organizations to understand the impact of intelligent technologies and incorporate them into organizational culture and practice. She also works with technology vendors to refine product roadmaps and strategies based on her independent research. Susan holds a B.A. in rhetoric from the University of California at Berkeley.