2014 CIGI-Ipsos Global Survey on Internet Security and Trust

By: Centre for International Governance Innovation & IPSOS

The CIGI-Ipsos Global Survey on Internet Security and Trust, undertaken by the Centre for International Governance Innovation (CIGI) and conducted by global research company Ipsos, reached 23,376 Internet users in 24 countries, and was carried out between October 7, 2014 and November 12, 2014.

The countries included: Australia, Brazil, Canada, China, Egypt, France, Germany, Great Britain, Hong Kong, India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, South Africa, South Korea, Sweden, Tunisia, Turkey and the United States.

The survey found that:

  • 83% of users believe that affordable access to the Internet should be a basic human right;
  • two thirds (64%) of users are more concerned today about online privacy than they were compared to one year ago; and,
  • when given a choice of various governance sources to effectively run the world-wide Internet, a majority (57%) chose the multi-stakeholder option—a “combined body of technology companies, engineers, non-governmental organizations and institutions that represent the interests and will of ordinary citizens, and governments.”

The global Survey was developed to help support the work of the Global Commission on Internet Governance (GCIG). The GCIG, an initiative by CIGI and Chatham House, was established to articulate and advance a strategic vision for the future of Internet governance.

Survey Highlights

60% of users have heard about Edward Snowden

Graph of percentage of people who have heard of Snowden.
Have you heard anything about Edward Snowden, a US government contractor who leaked documents to the media showing that the US and other national governments have been secretly tapping into personal online accounts to collect information about people arou

Of those aware of Edward Snowden, 39% have taken steps to protect their online privacy and security as a result of his revelations

Graph of change in internet behaviour after learning of Edward Snowden
Have you taken steps to protect your online privacy and security as a result of what Edward Snowden revealed? Base: Heard of Edward Snowden. Total (n=14,411)